Updated October 2026
Chinology Reviews
What women say about the Chinology Mask, in their own words. Every Trustpilot review on this page links to the original.
4.89/5 · 8,941 reviews on our store
Secure checkout · Tracked to your door
Chinology reviews on Trustpilot
Trustpilot is an independent review site: we can’t edit or delete what customers post there. On October 15, 2026, 1,484 of the 1,786 reviews (83%) gave Chinology 4 or 5 stars. Here are some of them, word for word.
Kim S. · United States · Mar 24, 2026
★★★★★“This is 100 % legitimate”
“It’s a miracle product in my eyes. I’ve been using it for 2 weeks and have noticed a huge difference in my neck and jowls. I’m 70. Thank you, Chinology.”
Janet · United Kingdom · Apr 11, 2026
★★★★★“These are a game changer”
“I’ve had all sorts of creams and injections to get rid of my double chin, lost 3 stone and still got the chin […]”
Mr R. E. · United Kingdom · Jul 27, 2026
★★★★★“Give it a go and you won’t look back!”
“I remained slightly sceptical that this product would work for me. […] It really does do what it says it will and, if I had a £ for every time someone says how ‘well’ I look, I’d be pretty well off by now!”
Carrie W. · United States · Sep 10, 2026
★★★★★“The product really works!!!”
“I was both shocked and ecstatic, it took two or three times its not instant but it really did work & the results lasted”
Kathleen S. · United States · Aug 16, 2026
★★★★★“My skin feels so soft”
“My neck looks sooooo much better! My husband has notice the changings.”
Ellen · United States · Mar 4, 2026
★★★★★“The only one that makes a real and long-term difference”
“I didn’t think it was possible but it really contour under my chin and the sides of my cheeks and thinned out my face. […] My daughter will be getting married and I was trying them out so I can look really good for the wedding.”
Titles in quotes are taken from each review. Long reviews are shortened where you see […]. See every review, good and bad ↗
Do Chinology masks really work?
Put any cream on your skin and look again 60 seconds later: it has dried, and there is nothing left to absorb.
The Chinology Mask works differently. Its LiftPlus technology holds three actives against your chin, jaw and neck for 10 minutes: ten times longer than a cream. The mask also supports the area, the way compression does after a chin or neck procedure.
- Retinol visibly tightens the skin under the chin.
- Collagen replenishes what makes skin look slack. In the first five years of menopause, skin loses about 30% of its collagen (American Academy of Dermatology).
- Hyaluronic acid hydrates deeply, for skin that looks firmer and healthier.
of the 779 people in our 21-day clinical study saw visible results.
Recommended by Dr. Jessica Harper, dermatologist, New York.
Before and after: customer photos
Shared by customers on Facebook.
More from Trustpilot
Dana P. · United States · May 27, 2026
★★★★★“After two months”
“I am seeing a noticeable difference in my jawline and neck. I’m impressed!!!”
Flavia · United States · Mar 17, 2026
★★★★★“Surprised and satisfied”
“I’ve always felt a little self-conscious about my double chin, but after just 2–4 uses, I could already see a difference. It’s definitely worth it!”
Brynlee M. · United States · Feb 6, 2026
★★★★☆“Two weeks in and I’m seeing real progress”
“My friends even commented that my face looks slimmer.”
Tiffany V. · United States · Sep 25, 2026
★★★★★“Simply amazing”
“Aside from the actual results being phenomenal, the consistent feedback and quick response from their customer service team is impeccable. […] Having sensitive skin, this mask doesn’t irritate or leave my skin dry.”
Rhonda R. · United States · Jun 6, 2026
★★★★★“Easy ordering and fast delivery”
“Honest advertising about results. It takes time. Be sure to take before and after pics!”
Shannon · United States · Apr 12, 2026
★★★★★“She answered all my questions”
“I sent an email with a few questions I had about product usage. Sofia answered my email very quickly. She was polite, friendly and professional.”
How to use the Chinology Mask
- Place the mask under your chin, along your jaw, with the thin loops over your ears.
- Keep it on for 10 minutes, once a day. Read, scroll or do your hair meanwhile.
- Slide it back into its resealable pouch. One mask gives you 5 uses. Tip from our customers: keep the pouch in the fridge for an extra cool feel.
- Take a side photo on day 1, then another one in week 3, and put them next to each other.
V. T. · United States · May 7, 2026
“Easy to do…I mean you can do this in 10 minute, 10 minutes! I do mine as I’m styling my hair, done!”
Read on Trustpilot ↗Is Chinology legit?
Yes. Chinology is the brand of LKS LLC, a company registered in Sheridan, Wyoming, United States. The formula was born in France and more than half a million women have ordered it.
“This mask is the solution I wished I had back then.”
Emily, founder of Chinology
- Secure checkout, and every order ships with tracking.
- A question? Write to us through our Help Center or at info@try-chinology.com.
- Our full refund policy is public, and so is every review on Trustpilot.
Chinology vs Kybella, a neck lift and creams
Chinology Mask
- Procedure
- None, it’s a mask
- Downtime
- None
- On your skin
- 10 minutes, at home
Kybella
- Procedure
- Injections
- Downtime
- Swelling for days
- Cost
- About $1,228 per treatment on RealSelf, often several
Neck lift
- Procedure
- Surgery
- Downtime
- Weeks of recovery
- Cost
- $5,000 to $15,000
Creams
- Procedure
- None
- On your skin
- Dry in about a minute
- Cost
- $20 to $90 a jar
Chinology reviews: your questions answered
Is Chinology a scam?
No. Over 500,000 women have bought from Chinology, our company details and policies are published on this site, and 1,786 people have reviewed us in public on Trustpilot.
How long before I see results?
Many customers feel the difference the first time they take the mask off. For a change you can see in photos, wear it daily and compare your side photos at week 3.
Does it work on a double chin, jowls and the neck?
Yes. The mask covers your chin, your jawline and the area under it, so women use it for a double chin, for jowls and for a sagging neck.
How many times can I use one mask?
Up to 5 times. Store it in the pouch between uses so it stays fresh.
Is it safe for sensitive skin?
The mask is made of medical grade silicone. As with any skincare, try it on a small area of skin first.
What is your money-back guarantee?
On your first order, you have 30 days after delivery to ask for your money back. The exact conditions are in our refund policy.
Why are some Chinology reviews negative?
Every brand with this many customers has unhappy ones, and we read all of them. If anything goes wrong with your order, write to us through the Help Center: we would rather fix it than read about it on Trustpilot.
See it on your own jawline
Ten minutes a day, at home, no needles. Rated 4.89/5 by 8,941 customers.
Shop now and save up to 80%